We’ve collected the questions our clients ask most often. If you can’t find what you’re looking for here, our support team is just one message away — use the contact form at the bottom of this page and we’ll get back to you within 24 hours.

Fast Support

Average first response time under 4 hours during business days.

Secure & Private

Your data is protected with industry-standard encryption and best practices.

Expert Team

Certified developers, designers, and digital marketers ready to help.

24/7 Availability

Emergency support is available round the clock for premium clients.

General Questions

What services does Techzenix offer?
Techzenix provides a complete range of digital services including web development, mobile app development, UI/UX design, SEO, digital marketing, e-commerce solutions, and dedicated WordPress support.
Where is Techzenix located and which regions do you serve?
Our headquarters is based in Pakistan and we serve clients globally including the USA, UK, UAE, Canada, Australia, and across Europe. Remote collaboration is part of our standard workflow.
How do I get started with a project?
Simply fill out the contact form below or send us an email. We’ll schedule a free 30-minute consultation to understand your goals, after which we’ll share a detailed proposal and timeline.
Do you offer free consultations?
Yes. The first consultation is completely free and there is no obligation to commit to any service afterwards.

Pricing & Billing

How much do your services cost?
Pricing depends on the scope, complexity, and timeline of your project. Basic websites start from a few hundred dollars while custom enterprise solutions are quoted individually after consultation.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, PayPal, Wise, and major cryptocurrencies for international clients.
Do you require an upfront payment?
Yes, most projects require a 40–50% advance to begin work. The remaining balance is split into milestone-based payments tied to deliverables.
Do you offer refunds?
Refunds are handled on a case-by-case basis according to the terms outlined in our service agreement. Unstarted work is generally fully refundable.

Project & Delivery

How long does a typical project take?
A standard business website takes 2–4 weeks. Custom web applications and mobile apps typically range from 6 to 16 weeks depending on features and integrations.
Will I be able to track project progress?
Absolutely. We use tools like Trello, ClickUp, or Jira and provide weekly updates along with a dedicated project manager for direct communication.
Do you provide post-launch support?
Yes, every project includes 30 days of free post-launch support for bug fixes. Extended maintenance plans are available on monthly or yearly subscriptions.
Will I own the source code and design files?
Yes. After full payment is received, complete ownership of code, designs, and assets is transferred to you.

Technical & Support

Which technologies do you work with?
We work with modern stacks including React, Next.js, Node.js, Laravel, WordPress, Shopify, Flutter, React Native, Python, and cloud platforms like AWS, Azure, and Google Cloud.
Can you redesign or upgrade my existing website?
Yes. We perform full audits of existing websites and offer redesigns, performance optimization, security hardening, and feature upgrades.
Do you provide hosting and domain services?
We can recommend and set up reliable hosting (cPanel, VPS, or cloud) and assist with domain registration, but we do not resell hosting directly.
How do I report a bug or request a change?
Use the contact form below, email info@techzenix.com, or open a ticket in your client portal. Critical issues are prioritized immediately.

Contact Us

Still have questions? Send us a message and our team will respond within 24 business hours.

Email

info@techzenix.com

Phone

+92 341 3793694

Office

Lahore, Pakistan

Hours

Mon–Fri, 9am–6pm

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Let's Start Your Project

Fill out the form below and our team will get back to you within 24 hours.